Online Communities
Civicom ChatterBox™ is an online community platform that offers a wide variety of self-directed activities. This solution equips researchers with respondent segmentation features, live chat, gamification elements, and robust analytics and reporting capabilities.
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Discover The Benefits ofCivicom ChatterBox™
Robust and Engaging
ChatterBox offers a variety of user-friendly capabilities to enhance your online community research, including gamification, analytics, and reporting tools.
Flexible Timeframes
Choose timeframes that work well with your objectives. Conduct short-term studies for agile feedback or long-term studies that can last up to a year.
Quality Support
We can program your discussion guide, set up your respondents, send reminder notifications, and help you get the most out of our activity options and analytics tools.
Multi-Language Capable
ChatterBox is available in almost 20 languages, allowing respondents to comfortably post and interact with our interface. Multi-language transcription and translation services available.
Asynchronous and
Real-Time
Run asynchronous online research studies and probe in real-time. Get a deeper understanding of responses and gain new perspectives from spontaneous participant interaction.
Works On All Devices
Gather insights regardless of device preference. Our online community engagement platform functions on all devices, including mobile phones, tablets, and desktop computers.
Activity Options
Choose from a range of task types to boost engagement: open-ended questions, stimuli mark-ups, sort and rank tools, polls, grids, and more.
Segmentation
Sort and cluster participants into separate discussions based on age, gender, or geography segments.
Masking
Customize activity visibility and response sharing to limit bias, and include a chronological question answering option for better control.
Live Chat
Talk with participants in real time using live chat options.
Progress Tracking
Track participation, completion rates, and leaderboards through detailed activity transcripts.
Gamification
Encourage participation and completion of activities by implementing gamification with point-based rewards and defined achievement levels.
Data Export
Export research data into PDF or spreadsheet formats, including video and audio files.
Informative Insights
Success Stories
Our case studies give you and idea of how we've applied creative thinking
to help hundreds of clients with innovative technology solutions that help them gain insights.
