Filling the Gaps with ListenLink™

The Challenge

How did our client figure out all that was being said in twenty live interviews with heavy accents and moderator cross talk, all recorded in another country in a noisy coffee shop?

The Solution

Our TranscriptionWing™ team used our ListenLink™ technology to replace myriad unintelligible snippets with in-transcript live links to recorded unintelligibles. The researcher simply clicked on each ListenLink™ to listen and clarify what the respondent said. When audio quality makes word identification impossible, Listenlink™ is the perfect complement to be sure of transcription accuracy.